So, after posting my previous issues with trying to save a preset and the new upgrade, I went back and opened the Luminar format file and decided to merge the layers and try again to save the preset. Much to my dismay, once the layers were merged, the image reverted back to the original without any of the adjustments.
I had high hopes for this upgrade because, as a Windows user, I have had so many problems-just as others have had. Unfortunately, it is now worse than it was before. At least in the previous version, I could merge the layers and save the changes. Now, it doesn't even do that...
I feel like I have wasted the money I spent on Luminar in the hope that I could use it as an alternative to Lightroom. It seems like it just gets worse instead of better. I think you should offer to refund the purchase price of the Windows version of this software to all who have waited for promised improvements. It is hard for me to believe that there was due diligence in testing this software upgrade. As an IT professional, I am appalled--I would never release a program or update without rigorous testing and remediation to include all functionality of the program. We all know that fixing one thing often breaks another. So detailed testing scripts that involve the use of all options and functions is absolutely necessary. That apparently was not done with this upgrade. When something so basic to this program as merging layers does not work, you have rendered Luminar useless for Windows users.
As you can see from the screen prints below, the image on the bottom is the one with the layers are intact. The one at the top is with the layers merged. This was a blown out photo through fog and haze of a Kestrel at the top of a tree. The changes I made were probably not perfect, but at least it was an edit that allowed me to see the birds. That is now lost.
How can you even begin to explain this???
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